Tourism is one of Phoenix's top industries, and for good reason. Visitors come to the Phoenix-Scottsdale area to enjoy the consistent sunshine, luxurious spa resorts, and scenery that includes desert canyons, Native American art, and cacti that look like real-life cartoon drawings.
Phoenix boasts famous resorts like the historical "Jewel of the Desert" -- the Arizona Biltmore, with its Frank Lloyd Wright-influenced architecture and celebrity guests, and the Royal Palms, a secluded retreat with a four-star spa. The center of the city offers a variety of boutique and other hotels targeted to conventioneers, families, and business travelers.
Hospitality Careers in Phoenix
Careers in hospitality include:
Hotel managers make management decisions about the hotels they run, including who to hire, rates to charge, and how to settle disputes. Depending on the hotel and the size of its staff, hotel managers may either perform or direct housekeeping, personnel, office administration, marketing and sales, purchasing, security, maintenance, oversight of recreation facilities, and other activities.
Hotel management degree programs are generally considered good preparation for this career, since they cover both business and management concepts, and issues related specifically to tourism and accommodations.
Restaurant managers run restaurants, cafeterias, and other eateries. They oversee food purchases, menu creation, food preparation and service, employees, costs, and many other things. Sometimes chefs with experience and money open and manage their own restaurants; business owners with other experience may do the same thing.
Restaurant management degree programs can help you prepare for this field and gain hands-on experience.
Event planners responsibilities includes budgeting, establishing dates and alternate dates, selecting and reserving the event site, acquiring permits, and coordinating transportation and parking.
Other Related Career Fields:
- Banquet Manager
- Bar Manager
- Casino Manager
- Front Office Manager
- Reservation Manager
Training in Hospitality
A variety of colleges, universities, and vocational schools in Phoenix offer certificate or degree programs in hotel, restaurant, or hospitality management.
Hospitality management may also be referred to as hotel management, hotel and tourism management, or hotel administration. Degrees in hospitality come in all shapes and sizes: bachelor's, master's, MBA degrees, and even PhDs.
Areas of study may include:
- Information Systems
- Human Resources Management
No matter what level degree you have, employers look for candidates with knowledge and skills in several areas, including information technology, human resources, organizational behavior, multiculturalism, and leadership.
When deciding on a specific degree program, consider your desired specialty, such as restaurant management, hotel management, tourism, marketing, or special events, and then look for programs that have particular strengths or available concentrations in that area.
Another very important part of a hospitality education is hands-on experience. Many schools offer internship opportunities for students to gain relevant work experience in local restaurants, hotels, and convention centers. Some schools have on-campus facilities that serve as learning centers for hospitality students.
This hands-on experience can give you an edge in the job market. Check with the school you're considering to learn more about their internship and work-study programs.
Popular Schools in Phoenix
- Le Cordon Bleu College of the Culinary Arts - Scottsdale
Associate and bachelor degrees in hospitality and restaurant management
- DeVry University
Bachelor's and master's degrees in business administration and management
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